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dc.creatorKešetović, Želimir
dc.creatorMarić, Predrag
dc.creatorNinković, Vladimir
dc.date.accessioned2020-01-08T16:51:31Z
dc.date.available2020-01-08T16:51:31Z
dc.date.issued2017
dc.identifier.issn1581-5374
dc.identifier.urihttp://rhinosec.fb.bg.ac.rs/handle/123456789/368
dc.description.abstractIn May 2014 Serbia and the region of Southeast Europe were hit by the heaviest rain in 120 years of recorded weather measurements, which caused catastrophic floods and landslides. Nine cities and thirty one municipalities declared the state of emergency on their territory. The paper analyses crisis communications of city and municipal emergency management headquarters with different target groups, their relations with the media and the "high politics", as well as the "lessons learned" which may be applied to new emergency situations. We observed crisis communication on both operative (functionality of the equipment, issuing orders and instructions to citizens etc), and on symbolic level (the shaping of meaning of the event and of the subjects' actions). A particular attention was paid to the communication problems such as insufficiently trained communicators, inadequate equipment, limited time and excessive expectations, as well as to the analysis of the media reporting that was often politicized and sensationalist.en
dc.publisherInst Local Self-Government Public Procurement Maribor, Maribor
dc.rightsrestrictedAccess
dc.sourceLex Localis-Journal of Local Self-Government
dc.subjectmunicipalityen
dc.subjectcrisis communicationen
dc.subjectemergency managementen
dc.subjectfloodsen
dc.subjectRepublic of Serbiaen
dc.titleCrisis Communication of Local Authorities in Emergency Situations - Communicating "May Floods" in the Republic of Serbiaen
dc.typearticle
dc.rights.licenseARR
dcterms.abstractМарић, Предраг; Кешетовић, Желимир; Нинковић, Владимир;
dc.citation.volume15
dc.citation.issue1
dc.citation.spage93
dc.citation.epage109
dc.citation.other15(1): 93-109
dc.citation.rankM23
dc.identifier.wos000393720100005
dc.identifier.doi10.4335/15.1.93-109(2017)
dc.identifier.scopus2-s2.0-85011017719
dc.identifier.rcubconv_461
dc.type.versionpublishedVersion


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